POPTÁVKA UBYTOVÁNÍ
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Potřebné informace
Required information
Basic prices are per person per night in CZK.
Stay shorter than 2 nights – surcharge 200 CZK/person/night.
Every first child in the group 0 – 3 years is entitled to FREE meals and a cot (must be notified in advance when booking), every other child in this group automatically falls into the group 3 – 12 years.
The parking space is charged with a one-off payment of 450,-
Price includes
nocleh za osobu včetně DPH
jeden hodinový interval ve wellness každý den pobytu
povlečení a ručníky
spotřeba vody a elektřiny
internetové připojení
závěrečný úklid
v období jaro/léto (pobyty pouze se snídaní) lze dokoupit večeře na místě za 99,- / osoba
Stay with dogs
Our resort does not accommodate pets. Exception are our depandance and two ground floor apartments in Krnapka. Depandance are located in the adjacent buildings near about 50 m from the main building, the price per dog is 400 CZK / night without board. =) Reception, catering and wellness services are provided in the main building.
Availability
Minimum occupancy for a 1-bedroom apartment
Two adults
Minimum occupancy for a 2-bedroom apartment
Two adults + two paying children aged 3-12 years.
Cancellation fees for cancellation
50% z ceny objednaných služeb při zrušení pobytu méně než 90 dní před příjezdem.
100% z ceny objednaných služeb při zrušení pobytu méně než 14 dní před příjezdem.
In case of early departure of the customer for serious reasons, it is possible to refund the untaken meals from the next meal cycle.
Reservation is valid after payment of 50% deposit, for your convenience payment 2. deposit 14 days before arrival!
Closure of an establishment by government/ministerial order
1. Možnost výběru nového konkrétního termínu pobytu dle aktuálních kapacit Resortu.
2. Vystavení voucheru v hodnotě uhrazené částky s platností 15 měsíců od data vystavení.
3. Vrácení uhrazené částky.
Resort Horní Malá Úpa je ubytovací zařízení, které funguje celoročně.
Provoz a vytíženost
Year-round operation
Resort Horní Malá Úpa is an accommodation facility that operates all year round. Availability varies according to the season.
Parking
Parking is available for guests directly at our accommodation facility. Before entering the garage, you must pick up an electronic key at the reception desk to open the barrier to enter the car park. Reception will also provide you with the location of your car, which is linked to your room number. The parking space is charged with a one-off payment of 450,-
Winter season
In the winter season, our facility is busiest. About 90% of our clients are families with children. Therefore, we do not recommend the winter season for clients who want peace and relaxation.
Summer season
Traffic is quieter in summer. During this period there is room for peace and relaxation in our accommodation.
